Verbs

“Good services are verbs, bad services are nouns”

Design in government blog post, 22 June 2015

Common verbs used across government services

  1. Apply (61)
  2. Find (34)
  3. Check (32)
  4. Get (31)
  5. Register (27)
  6. Report (20)
  7. Claim (12)
  8. Manage (8)
  9. View (8)
  10. Pay (7)
  11. Submit (6)
  12. Book (5)
  13. Search (5)
  14. Create (5)
  15. File (5)
  16. Make (5)
  17. Appeal (4)
  18. Change (3)
  19. Sign (3)
  20. Help (3)
  21. Use (3)
  22. Plan (3)
  23. Access (2)
  24. Calculate (2)
  25. Driver (2)
  26. Ask (2)
  27. Explore (2)
  28. National (2)
  29. Send (2)
  30. Order (2)
  31. Look (2)
  32. Request (2)
  33. Log (2)
  34. Track (2)
  35. Prove (2)
  36. Publish (2)
  37. Support (2)
  38. Tell (2)

Apply

Find

Check

Get

Register

Report

Claim

Manage

View

Pay

Submit

Book

Create

File

Make

Appeal

Change

Sign

Help

Use

Plan

Access

Calculate

Driver

Ask

Explore

National

Send

Order

Look

Request

Log

Track

Prove

Publish

Support

Tell