Verbs

“Good services are verbs, bad services are nouns”

Design in government blog post, 22 June 2015

Common verbs used across government services

  1. Apply (60)
  2. Check (32)
  3. Get (29)
  4. Find (29)
  5. Register (25)
  6. Report (16)
  7. Claim (11)
  8. Manage (7)
  9. Pay (7)
  10. View (7)
  11. Submit (6)
  12. Book (5)
  13. Create (5)
  14. File (5)
  15. Make (5)
  16. Appeal (4)
  17. Sign (3)
  18. Search (3)
  19. Send (3)
  20. Use (3)
  21. Change (2)
  22. Ask (2)
  23. Explore (2)
  24. Order (2)
  25. Look (2)
  26. Help (2)
  27. Plan (2)
  28. Track (2)
  29. Prove (2)
  30. Publish (2)
  31. Tell (2)

Apply

Check

Get

Find

Register

Report

Claim

Manage

Pay

View

Submit

Book

Create

File

Make

Appeal

Sign

Send

Use

Change

Ask

Explore

Order

Look

Help

Plan

Track

Prove

Publish

Tell