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Verbs

“Good services are verbs, bad services are nouns”

Design in government blog post, 22 June 2015

Common verbs used across government services

  1. Apply (63)
  2. Find (36)
  3. Check (32)
  4. Get (32)
  5. Register (28)
  6. Report (20)
  7. Claim (13)
  8. View (9)
  9. Manage (8)
  10. Pay (8)
  11. Submit (6)
  12. Book (5)
  13. Search (5)
  14. Create (5)
  15. File (5)
  16. Appeal (4)
  17. Change (3)
  18. Sign (3)
  19. Send (3)
  20. Help (3)
  21. Use (3)
  22. Make (3)
  23. Log (3)
  24. Plan (3)
  25. Access (2)
  26. Renew (2)
  27. Calculate (2)
  28. Complain (2)
  29. Driver (2)
  30. Ask (2)
  31. Explore (2)
  32. National (2)
  33. Order (2)
  34. Request (2)
  35. Prove (2)
  36. Publish (2)
  37. Replace (2)
  38. Support (2)
  39. Tell (2)
  40. Update (2)

Apply

Find

Check

Get

Register

Report

Claim

View

Manage

Pay

Submit

Book

Create

File

Appeal

Change

Sign

Send

Help

Use

Make

Log

Plan

Access

Renew

Calculate

Complain

Driver

Ask

Explore

National

Order

Request

Prove

Publish

Replace

Support

Tell

Update